Public KB Articles

List of All IT Knowledge Base Files for Staff and Students

How to Check if My Device is Still Under Warranty
How to Check if my Device is Still Under Warranty:   Open this link https://support.hp.com/au-en/checkwarranty       2. Set Country/Region of P...
Thu, 17 Aug, 2023 11:40 AM
Connecting to The Internet
Connecting to the Internet Click the WI-FI option on the task bar to open Wi-Fi options       2. Once opened right click on ‘St Dominics’ and click...
Tue, 6 Jul, 2021 2:08 PM
How to install Adobe Creative Cloud
1. Click on the below link and login into Adobe Creative Cloud with your school account to download Adobe Suit. Download Adobe Creative Cloud
Tue, 6 Jul, 2021 2:09 PM
How To Update Windows
1. In the search bar type ‘Check for updates’, then click ‘Open’ 2. Once opened a list of currently available Windows Updates will appear. Clic...
Mon, 12 Jul, 2021 9:07 AM
Connecting to Vivi
How To Connect to Vivi        1. Double click Vivi icon                2. Enter St Dominic’s College in the textbox and click the college name b...
Tue, 6 Jul, 2021 2:10 PM
Student Printing
Guide on how to install Printers       1. Make sure you are connected to St Doms or SDC network     2. Click (Ctrl+click)  on the below link to ru...
Thu, 16 Jun, 2022 11:58 AM
How to Change Password
How to change Office365 password?   Go to portal.office.com on your browser. Login (if required) with your school email address and password.  Go ...
Tue, 6 Jul, 2021 2:10 PM
Accessing Adobe Suite Through Company Portal
Install Adobe through Company portal. *STUDENTS – You will only be able to access Adobe this way if you are taking a course that requires these applicatio...
Tue, 6 Jul, 2021 2:11 PM
How To Find The Serial Number On A HP/Windows Device
There are different ways to locate the serial number of your device 1. On the base of your device there will be a combination of numbers and letters n...
Tue, 23 Aug, 2022 8:39 AM
How Do I Get a Loan Laptop
How Do I Get a Loan Laptop:   There are loan laptop agreement forms at the IT Help Desk available for collection or you can do the following:   ...
Tue, 6 Jul, 2021 2:12 PM