Public KB Articles

List of All IT Knowledge Base Files for Staff and Students

My Laptop's Keyboard Isn't Working
If your laptops keyboard is not working please perform the following steps; 1. Update all of the available drivers on your device, how to update drive...
Wed, 7 Jul, 2021 3:14 PM
Battery Not Charging
If the battery for your device is not charging please perform the following steps; 1. Check to see if the charger is correctly plugged into both the w...
Wed, 7 Jul, 2021 4:04 PM
I Cannot Open A Word Document That I Download
1. Open Word 2. Click on Options 3. Click Trust Center 4. Click Trust Center Settings 5. Click Protected View ...
Wed, 1 Sep, 2021 9:06 AM
How To Check Windows Version
How To Check Windows Version:   1. In the search bar on your desktop type ‘winver’, and then click ‘Open’ 2. When opened if the section sho...
Wed, 1 Sep, 2021 8:33 AM
Scratch Disks Are Full Photoshop
When using photoshop you may need to perform certain commands/use certain tools to complete the task you are doing. If your scratch disks are full you may n...
Thu, 19 May, 2022 12:14 PM
Accessing Canvas Parent On Your Mobile Phone
1. Open your mobile phone and open the App Store for iPhones or the Google Play Store for Android devices. 2. Once in the store search for Canvas Pa...
Wed, 8 Mar, 2023 3:42 PM