Public KB Articles
List of All IT Knowledge Base Files for Staff and Students
Please raise a ticket with IT Helpdesk (ithelpdesk@stdominics.nsw.edu.au) to request a copy of your password.
Wed, 7 Jul, 2021 11:26 AM
Please raise a ticket with ITHelpdesk (ITHelpdesk@stdominics.nsw.edu.au) or visit the library to request a copy of your printing code.
Tue, 28 Jun, 2022 3:03 PM
NOTE: For NESA exam the lockdown browser link will be provided by your teacher.
For all other exams you can download Lockdown browser through below st...
Wed, 7 Jul, 2021 9:52 AM
1. Click on windows icon on the bottom right corner and search for winver.
2. Press Enter.
3. This will give you information about your ...
Tue, 28 Jun, 2022 3:04 PM
If you have a cracked screen please raise a ticket with IT Helpdesk (ITHelpdesk@stdominics.nsw.edu.au) with the following details.
1. A detailed descr...
Wed, 7 Jul, 2021 3:18 PM
If your devices screen has popped out of place, please raise a ticket with IT Helpdesk (ITHelpdesk@stdominics.nsw.edu.au) with the following details.
...
Wed, 7 Jul, 2021 11:24 AM
If your device camera isn't working please run the following steps;
1. Check to make sure your privacy slider isn't covering your camera, or o...
Wed, 7 Jul, 2021 1:58 PM
If your laptops sound isn't working please perform the following steps;
1. Check to make sure that your device isn't on mute (light on = mute,...
Wed, 7 Jul, 2021 1:58 PM
1. In the search bar search for "HP Support Assistant", and click 'Open'
2. On the My Dashboard tab find your device, and then cl...
Wed, 7 Jul, 2021 1:44 PM
If your touch screen is not currently working please perform the following steps;
1. Update all of the available drivers on your device, how to update...
Tue, 28 Jun, 2022 3:05 PM