Public KB Articles

List of All IT Knowledge Base Files for Staff and Students

I Have Forgotten My Password
Please raise a ticket with IT Helpdesk (ithelpdesk@stdominics.nsw.edu.au) to request a copy of your password.
Wed, 7 Jul, 2021 11:26 AM
How to get printing code to print documents
Please raise a ticket with ITHelpdesk (ITHelpdesk@stdominics.nsw.edu.au) or visit the library to request a copy of your printing code.
Tue, 28 Jun, 2022 3:03 PM
How to Download Lockdown Browser
NOTE: For NESA exam the lockdown browser link will be provided by your teacher. For all other exams you can download Lockdown browser through below st...
Wed, 7 Jul, 2021 9:52 AM
How Check Current Windows Version On Your Laptop
1. Click on windows icon on the bottom right corner and search for winver.  2. Press Enter. 3. This will give you information about your ...
Tue, 28 Jun, 2022 3:04 PM
I Have A Cracked Screen
If you have a cracked screen please raise a ticket with IT Helpdesk (ITHelpdesk@stdominics.nsw.edu.au) with the following details. 1. A detailed descr...
Wed, 7 Jul, 2021 3:18 PM
My Screen Has Popped Out of Place
If your devices screen has popped out of place, please raise a ticket with IT Helpdesk (ITHelpdesk@stdominics.nsw.edu.au) with the following details. ...
Wed, 7 Jul, 2021 11:24 AM
My Laptop's Camera Isn't Working
If your device camera isn't working please run the following steps; 1. Check to make sure your privacy slider isn't covering your camera, or o...
Wed, 7 Jul, 2021 1:58 PM
My Laptop's Sound Isn't Working
If your laptops sound isn't working please perform the following steps; 1. Check to make sure that your device isn't on mute (light on = mute,...
Wed, 7 Jul, 2021 1:58 PM
How To Update The Drivers On A HP Device
1. In the search bar search for "HP Support Assistant", and click 'Open' 2. On the My Dashboard tab find your device, and then cl...
Wed, 7 Jul, 2021 1:44 PM
Touch Screen Is Not Working
If your touch screen is not currently working please perform the following steps; 1. Update all of the available drivers on your device, how to update...
Tue, 28 Jun, 2022 3:05 PM