If your laptops sound isn't working please perform the following steps;
1. Check to make sure that your device isn't on mute (light on = mute, light off = sound is on)
2. Update all of the available drivers on your device, how to update drivers - https://stdominicscollege.freshservice.com/support/solutions/articles/11000077787
3. Run all available Windows Updates on your device, how to update Windows - https://stdominicscollege.freshservice.com/support/solutions/articles/11000077669
4. If your devices sound is not working after running the previous steps, raise a ticket with IT Helpdesk (ithelpdesk@stdominics.nsw.edu.au). Please have the following information within the ticket;
- Has your device been dropped recently (if yes please explain how)
- An image of any error messages or codes that occur on your screen
- The serial number of your device
- An image of the serial number of your device